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About

The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows The Sheraton Hotels and Resorts highlights above are subject to change without notice.


Local Attractions

Historic Old San Juan, El Morro, Signature Shopping. Steps from over 200 restaurants, cafe's, pubs and shops. Also historic UNESCO sites like the spanish forts San Cristobal and San felipe "El Morro" and many museums. You also can walk 0.7 miles to a nice secluded beach across from the Capitol Senate house or 1.0 miles to the famous Escambron beach via the new "Paseo Puerta de Tierra" boardwalk and bike trails with magnificent Ocean views. Across from hotel we also have the famous Bahia Urbana Boardwalk and Cafe and the free trolley service stops. We are also across from the Ferry Boat to Bacardi Factory $0.75 ea. way or the bus station $0.75 x ride in case you also want to explore 4 other famous beaches or the malls, Convention Center etc.. Historic Old San Juan is the foodie capital of the Caribbean and the night life is the place to be and be seen among all locals and visitors alike. This is the most visited city in the Caribbean.


Property Description

Located on the waterfront where grand cruise ships dock and just steps away from world-class shopping, dinning and entertainment.Four star hotel service240 Guestrooms, including 41 suitesA restaurant, a health club and rooftop poolShort walk to unique museums, galleries, shops and restaurants9,114 sq. ft. of flexible meeting space, including the elegant, 2,550 sq. ft. Ballroom Ideal group: 10 to 100 rooms


Cancellation/ Refund policy

Policies / Expenses Cancellation: Individual: 72 hrs. prior to arrival date / Groups: as per contract Nightly Parking: $15 Typical Group Deposit: 20% Total Taxes: 9.00% Total Misc Fees: $0.00 USD (mandatory resort fees/taxes) State Tax: 9.00% (per night) Other Tax: 7.00% (Sales Tax) Resort/Hotel Fee: 17.00% (subject to 11% gov tax) Cleaning Fee: 1.00 Per Person (Per Day) Porterage Fee: 5.00 Per Person (Per Stay) Additional Person Fee: 30.00 Per Person Food and Beverage Service Charge: 22.00%


Airport & Shuttle Information

Luis Munoz Marin International Airport 7 miles from property. Taxi cost between $16-$20 Airport Shuttle? Sorry, no airport shuttle available.


Pet Friendly?

Yes! Pets are allowed. Sheraton Hotels & Resorts will allow dogs to accompany guests in their guestrooms, in accordance with local health codes free of charge. Without additional fees, dogs will be provided with a Sheraton Sweet Sleeper Dog Bed if desired, along with a Pet Welcome Kit that provides information and supplies that are useful to a guest traveling with a dog.The hotel reserves the right to charge the guestÔÇÖs credit card for additional cleaning and excessive damage caused by the dog.


Details / Other Expenses
  • Check In: 3:00 pm Check Out: 11:00 am Year of Last Renovation: 2017 Floors: 9 Rooms: 240 Corridors: All Rooms Have Interior Hallways Non Smoking Rooms: 238 Handicap Rooms: 20 Rooms with 1 Bed: 97 Rooms with 2 Beds: 100 Suites: 44 Room Windows: Windows Don't Open Cleaning Frequency: Daily Meeting Rooms: 9 View Spaces Meeting Space: 11673 sq. feet Banquet Space: Holds 250 people Dist. to Food/Bars: 0.3 Mi Dist. to 24hr Restaurant: 0.3 Mi Dist. to Nearest Gym: On-site FEMA Approved: Yes Pool Info: Rooftop pool offering phenomenal views of the San Juan Bay Ownership: Tishman Hotel Corp. Policies / Expenses Cancellation: Individual: 72 hrs. prior to arrival date / Groups: as per contract Nightly Parking: $15 Typical Group Deposit: 20% Total Taxes: 9.00% Total Misc Fees: $0.00 USD (mandatory resort fees/taxes) State Tax: 9.00% (per night) Other Tax: 7.00% (Sales Tax) Resort/Hotel Fee: 17.00% (subject to 11% gov tax) Cleaning Fee: 1.00 Per Person (Per Day) Porterage Fee: 5.00 Per Person (Per Stay) Additional Person Fee: 30.00 Per Person Food and Beverage Service Charge: 22.00%
Features
  • Includes an outdoor swimming pool
  • Available 240 sleeping rooms in hotel 9 floors in hotel 44 suites in hotel
  • Hotel has a green policy
  • Group booking rating of 7.8/10 9 meeting rooms in property
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Amenities / Features
  • Air conditioning
  • Baby facilities in room
  • Car rental
  • Clothes drying
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: Diners Club
  • Elevator
  • Fitness and health center
  • Handicap accessible
  • Ironing facilities
  • Licensed bar
  • 24 hours opened
  • Private bathroom in room
  • Restaurant
  • Shop
  • Tea and coffee making facilities
  • Television
  • Voicemail
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Concierge service
  • Credit card accepted: American Express
  • Dinner available
  • Facilities for the disabled
  • Hairdryer available
  • Ice Maker
  • Jacuzzi
  • Movies in room
  • Office or business center
  • Private car parking
  • Safe in rooms
  • Shower
  • Telephone
  • Travellers cheques accepted
  • ATM
  • Breakfast in room
  • Charge for early check out
  • Conference facilities
  • Credit card accepted: Discover
  • Electronic key card
  • Fax available
  • Hair dresser
  • Internet - ethernet
  • Laundry facilities
  • Non-smoking rooms
  • Pets allowed
  • Radio in room
  • Self controlled heating/cooling system
  • Swimming pool - outdoor
  • Telephone in all rooms
  • TV room

About Brand

The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows The Sheraton Hotels and Resorts highlights above are subject to change without notice.


Internet

Complimentary WiFi included in all guest rooms, public and meeting areas.


Meeting Spaces
Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Crescent
Classroom
Hollow
Square
U-Shape
Boardroom
Convention
8'/10'
Theater
Reception
Regist.
Desk
L x W x H (Feet)35 x 29 x 11 Size (sqft.) 1015 Banquet 5'/6 --/-- Crescent -- Classroom -- Hollow Square -- U-Shape 30 Boardroom -- Convention --/-- Theater 80 Reception 80 Regist. Desk --
Fortaleza B

Details
Room Type General Meeting Room
Total Size 1015 Sq. Mi
Dimensions 35 x 29 x 11 Ft.
Floor Level
Natural Light? No
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No

Amenities Available
NA
L x W x H (Feet)35 x 24 x 11 Size (sqft.) 840 Banquet 5'/6 --/-- Crescent -- Classroom -- Hollow Square -- U-Shape 25 Boardroom -- Convention --/-- Theater 70 Reception 60 Regist. Desk --
Fortaleza C

Details
Room Type General Meeting Room
Total Size 840 Sq. Mi
Dimensions 35 x 24 x 11 Ft.
Floor Level
Natural Light? No
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No

Amenities Available
NA
L x W x H (Feet)27 x 37 x 11 Size (sqft.) 999 Banquet 5'/6 --/-- Crescent -- Classroom -- Hollow Square -- U-Shape 30 Boardroom -- Convention --/-- Theater 80 Reception 60 Regist. Desk --
Isla Bonita

Details
Room Type General Meeting Room
Total Size 999 Sq. Mi
Dimensions 27 x 37 x 11 Ft.
Floor Level
Natural Light? No
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No

Amenities Available
NA
L x W x H (Feet)35 x 77 x 11 Size (sqft.) 2695 Banquet 5'/6 --/-- Crescent -- Classroom -- Hollow Square -- U-Shape 65 Boardroom -- Convention --/-- Theater 250 Reception 200 Regist. Desk --
Fortaleza Ballroom

Details
Room Type General Meeting Room
Total Size 2695 Sq. Mi
Dimensions 35 x 77 x 11 Ft.
Floor Level
Natural Light? No
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No

Amenities Available
NA
L x W x H (Feet)28 x 19 x 11 Size (sqft.) 532 Banquet 5'/6 --/-- Crescent -- Classroom -- Hollow Square -- U-Shape 15 Boardroom -- Convention --/-- Theater 50 Reception 40 Regist. Desk --
San Sebastian B

Details
Room Type General Meeting Room
Total Size 532 Sq. Mi
Dimensions 28 x 19 x 11 Ft.
Floor Level
Natural Light? No
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No

Amenities Available
NA
L x W x H (Feet)35 x 24 x 11 Size (sqft.) 840 Banquet 5'/6 --/-- Crescent -- Classroom -- Hollow Square -- U-Shape 25 Boardroom -- Convention --/-- Theater 70 Reception 60 Regist. Desk --
Fortaleza A

Details
Room Type General Meeting Room
Total Size 840 Sq. Mi
Dimensions 35 x 24 x 11 Ft.
Floor Level
Natural Light? No
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No

Amenities Available
NA

Breakfast Information

Palio Restaurant (Puerto Rican Fusion Cuisine) with Bay front outdoor terrace. Serves A La Carte Breakfast + Full American Buffet x $21.00ea. + Lunch & DinnerLobby Cafe Bar & Lounge opening in Fall 2017


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Awards & Accolades

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