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About

Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind Meeting and event space is handled with care and the professionalism deserved The Hyatt Hotels and Resorts highlights above are subject to change without notice.


Local Attractions

* Hanoi - Ranked Top 10 destinations in the world to visit, voted by TripAdvisor users 2016 * Capital city with 1000 years of history * Ca Tru: UNESCO Cultural Heritage, the ancient & traditional Vietnamese chamber music * Traffic: Crossing the street is an adventure with thousands of cars, taxi's, buses, mopeds, cyclos and people! * Water puppetry: A must show in Hanoi. Water puppets are used to tell famous Vietnamese stories * Houses in Hanoi are super narrow & long because of the high price of land


Property Description

Vietnam's first Crowne Plaza is situated in Hanoi's newest business district. Crowne Plaza West Hanoi, the lynchpin of a commercial and residential complex, only minutes away from the National Convention Center and National Stadium, 30 minutes drive to Noi Bai International Airport.Crowne Plaza West Hanoi offers a selection of premium accommodation with 393 guest rooms, including 40 luxurious suites. You can take full advantage of our amenities in your spacious, modern room: easily accessible power points throughout, free wifi to always keep you connected and large bathroom with separate shower and bath. With our Sleep Advantage program, you can drift off to sleep on you premium quality sheets with the help of your in-room aromatherapy kit. Our Suites and Club rooms have access to the Club lounge where you can enjoy light snack, afternoon tea and evening cocktails.A dedicated meeting floor, offering a selection of indoor venues with natural daylight and creative outdoor options. Our Meeting Success program comprising of a comprehensive range of meeting products and services will help you make the most our of your event. Our professional Crowne Meeting's team also offers responsive, seamless solutions from start to finish.


Cancellation/ Refund policy

Policies / Expenses Cancellation: * Individual: No fee apply for cancellation before 24 hours upon arrival.* Group: No fee apply for cancellation before 30 days upon arrival. Nightly Parking: 0 Typical Group Deposit: 70% Total Taxes: 15.50% Total Misc Fees: $0.00 USD (mandatory resort fees/taxes) State Tax: 0.00% (NA) Occupancy Tax: 0.00% (NA) City Tax: 0.00% (NA) Country Tax: 0.00% (NA) VAT: Value Added Tax: 10.00% GST: Goods and Services Tax: 0.00 GST % (NA) PST: Provincial Sales Tax: 0.00 PST % (NA) Food and Beverage Tax: 10.00% (VAT) Audio Visual Tax: 10.00% (NA) Other Tax: 0.00% (NA) Resort/Hotel Fee: 0.00 Per Night (NA) Parking Fee: 0.00 Per Night (NA) Cleaning Fee: 0.00 Per Night (NA) Porterage Fee: 0.00 Per Item (NA) Gym Fee: 0.00 Per Day (NA) Spa Fee: 50.00 Per Person/Per Hour (Base on selected options) Shipping Handling Fee: 0.00 Per Item (NA) Additional Person Fee: 20.00 Per Person (Breakfast added) Rooms Wireless Internet Fee: 0.00 Per Day (Complimentary) Rooms Wired Internet Fee: 0.00 Per Day (Complimentary) Meeting Wireless Internet Fee: 0.00 Per Day (Inclusive) Meeting Wired Internet Fee: 0.00 Per Day (Inclusive) Meeting Power Surcharge Fee: 0.00 Per Night Additional Room Fees: 120.00 Per Night Food and Beverage Service Charge: 5.00% Audio Visual Service Charge: 5.00% Banquet Labor Fees: 0.00 Per Hour Banquet Bartender Fees: 0.00 Per Hour Chef Attendant Fees: 0.00 Per Night Avg. Continental Breakfast Cost: 18.00 Per Person Avg. Plated Breakfast Cost: 18.00 Per Person Avg. Buffet Breakfast Cost: 18.00 Per Person Avg. Plated Lunch Cost: 22.00 Per Person Avg. Buffet Lunch Cost: 22.00 Per Person Avg. Boxed Lunch Cost: 20.00 Per Person Avg. Plated Dinner Cost: 28.00 Per Person Avg. Buffet Dinner Cost: 28.00 Per Person Morning Break Cost: 6.00 Per Person Afternoon Break Cost: 6.00 Per Person Banquet Bottled Water: 0.00 Per Person (NA)


Airport & Shuttle Information

It takes 30-35 minutes from hotel Noi Bai International Airport Airport Shuttle? Sorry, no airport shuttle available.


Pet Friendly?

Sorry, pets are not allowed.


Details / Other Expenses
  • Check In: 3:00pm Check Out: 12:00pm Year of Last Renovation: 2011 Floors: 25 Rooms: 393 Corridors: All Rooms Have Interior Hallways Non Smoking Rooms: 112 Handicap Rooms: 2 Rooms with 1 Bed: 273 Rooms with 2 Beds: 120 Suites: 40 Room Windows: Windows Don't Open Cleaning Frequency: Daily Meeting Rooms: 7 View Spaces Meeting Space: 8895 sq. feet Banquet Space: Holds 360 people Dist. to Food/Bars: On-site Dist. to 24hr Restaurant: On-site Dist. to Nearest Gym: On-site Lounge/Bar Hours: 6:00am - 11:00pm Pool Info: Start at 6:00am to 10:30pm
  • Ltd Policies / Expenses Cancellation: * Individual: No fee apply for cancellation before 24 hours upon arrival.* Group: No fee apply for cancellation before 30 days upon arrival. Nightly Parking: 0 Typical Group Deposit: 70% Total Taxes: 15.50% Total Misc Fees: $0.00 USD (mandatory resort fees/taxes) State Tax: 0.00% (NA) Occupancy Tax: 0.00% (NA) City Tax: 0.00% (NA) Country Tax: 0.00% (NA) VAT: Value Added Tax: 10.00% GST: Goods and Services Tax: 0.00 GST % (NA) PST: Provincial Sales Tax: 0.00 PST % (NA) Food and Beverage Tax: 10.00% (VAT) Audio Visual Tax: 10.00% (NA) Other Tax: 0.00% (NA) Resort/Hotel Fee: 0.00 Per Night (NA) Parking Fee: 0.00 Per Night (NA) Cleaning Fee: 0.00 Per Night (NA) Porterage Fee: 0.00 Per Item (NA) Gym Fee: 0.00 Per Day (NA) Spa Fee: 50.00 Per Person/Per Hour (Base on selected options) Shipping Handling Fee: 0.00 Per Item (NA) Additional Person Fee: 20.00 Per Person (Breakfast added) Rooms Wireless Internet Fee: 0.00 Per Day (Complimentary) Rooms Wired Internet Fee: 0.00 Per Day (Complimentary) Meeting Wireless Internet Fee: 0.00 Per Day (Inclusive) Meeting Wired Internet Fee: 0.00 Per Day (Inclusive) Meeting Power Surcharge Fee: 0.00 Per Night Additional Room Fees: 120.00 Per Night Food and Beverage Service Charge: 5.00% Audio Visual Service Charge: 5.00% Banquet Labor Fees: 0.00 Per Hour Banquet Bartender Fees: 0.00 Per Hour Chef Attendant Fees: 0.00 Per Night Avg. Continental Breakfast Cost: 18.00 Per Person Avg. Plated Breakfast Cost: 18.00 Per Person Avg. Buffet Breakfast Cost: 18.00 Per Person Avg. Plated Lunch Cost: 22.00 Per Person Avg. Buffet Lunch Cost: 22.00 Per Person Avg. Boxed Lunch Cost: 20.00 Per Person Avg. Plated Dinner Cost: 28.00 Per Person Avg. Buffet Dinner Cost: 28.00 Per Person Morning Break Cost: 6.00 Per Person Afternoon Break Cost: 6.00 Per Person Banquet Bottled Water: 0.00 Per Person (NA)
  • our swimming pool will boost your energy with a refreshing dip in our outdoor pool. Ownership: The Branch of Tran Hong Quan Trading Co.
Features
  • Includes an outdoor swimming pool
  • Available 393 sleeping rooms in hotel 25 floors in hotel 40 suites in hotel
  • Hotel has a green policy
  • Group score of 6.5/10 7 meeting rooms in property
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Amenities / Features
  • Fitness and health center
  • Private car parking
  • Laundry facilities
  • Spa
  • Office or business center
  • Swimming pool - outdoor

About Brand

Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind Meeting and event space is handled with care and the professionalism deserved The Hyatt Hotels and Resorts highlights above are subject to change without notice.


Internet

Free wi-fi and cable internet in room and wi-fi at restaurant area.


Meeting Spaces
Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Crescent
Classroom
Hollow
Square
U-Shape
Boardroom
Convention
8'/10'
Theater
Reception
Regist.
Desk
L x W x H (Feet)31 x 13 x 6 Size (sqft.) 418 Banquet 5'/6 --/360 Crescent -- Classroom 220 Hollow Square -- U-Shape 140 Boardroom -- Convention --/-- Theater 500 Reception 450 Regist. Desk --
Hanoi Ballroom

Details
Room Type Ballroom
Total Size 4499.3 Sq. Mi
Dimensions 31 x 13 x 6 M.
Floor Level 2
Power Outlets 0
Columns 0
Windows 0
Natural Light? No
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No
Half Day Rental $2500.00 USD
Full Day Rental $5000.00 USD
Evening Rental $2000.00 USD
24 Hr. Hold Rental $2500.00 USD

Amenities Available
Projection Equip.,WIFI Internet,Podium,Microphone,Air Conditioning,Sound System
L x W x H (Feet)10 x 8 x 3 Size (sqft.) 75 Banquet 5'/6 --/4 Crescent -- Classroom 45 Hollow Square -- U-Shape 30 Boardroom -- Convention --/-- Theater 49 Reception 49 Regist. Desk --
Son Tay

Details
Room Type General Meeting Room
Total Size 807.3 Sq. Mi
Dimensions 10 x 8 x 3 M.
Floor Level 2
Power Outlets 0
Columns 0
Windows 2
Natural Light? Yes
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No
Half Day Rental $900.00 USD
Full Day Rental $1600.00 USD
Evening Rental $900.00 USD
24 Hr. Hold Rental $900.00 USD

Amenities Available
Projection Equip.,WIFI Internet,Podium,Microphone,Air Conditioning,Sound System
L x W x H (Feet)7 x 4 x 3 Size (sqft.) 28 Banquet 5'/6 --/20 Crescent -- Classroom -- Hollow Square -- U-Shape -- Boardroom -- Convention --/-- Theater 25 Reception -- Regist. Desk --
Ba Dinh

Details
Room Type General Meeting Room
Total Size 301.4 Sq. Mi
Dimensions 7 x 4 x 3 M.
Floor Level 2
Power Outlets 0
Columns 0
Windows 0
Natural Light? No
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No
Half Day Rental $900.00 USD
Full Day Rental $1600.00 USD
Evening Rental $900.00 USD
24 Hr. Hold Rental $900.00 USD

Amenities Available
Projection Equip.,WIFI Internet,Podium,Microphone,Air Conditioning,Sound System
L x W x H (Feet)6 x 7 x 3 Size (sqft.) 42 Banquet 5'/6 --/20 Crescent -- Classroom 20 Hollow Square -- U-Shape -- Boardroom -- Convention --/-- Theater 30 Reception 30 Regist. Desk --
Hai Ba Trung

Details
Room Type General Meeting Room
Total Size 452.1 Sq. Mi
Dimensions 6 x 7 x 3 M.
Floor Level 2
Power Outlets 1
Columns 1
Windows 1
Natural Light? Yes
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No
Half Day Rental $900.00 USD
Full Day Rental $1600.00 USD
Evening Rental $900.00 USD
24 Hr. Hold Rental $900.00 USD

Amenities Available
Projection Equip.,WIFI Internet,Podium,Microphone,Air Conditioning,Sound System
L x W x H (Feet)6 x 7 x 3 Size (sqft.) 42 Banquet 5'/6 --/20 Crescent -- Classroom 20 Hollow Square -- U-Shape -- Boardroom -- Convention --/-- Theater 30 Reception 30 Regist. Desk --
Long Bien

Details
Room Type General Meeting Room
Total Size 452.1 Sq. Mi
Dimensions 6 x 7 x 3 M.
Floor Level 2
Power Outlets 1
Columns 1
Windows 1
Natural Light? Yes
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No
Half Day Rental $900.00 USD
Full Day Rental $1600.00 USD
Evening Rental $900.00 USD
24 Hr. Hold Rental $900.00 USD

Amenities Available
Projection Equip.,WIFI Internet,Podium,Microphone,Air Conditioning,Sound System
L x W x H (Feet)10 x 7 x 3 Size (sqft.) 68 Banquet 5'/6 --/30 Crescent -- Classroom 20 Hollow Square -- U-Shape 20 Boardroom -- Convention --/-- Theater 30 Reception 40 Regist. Desk --
Hoang Mai

Details
Room Type General Meeting Room
Total Size 731.9 Sq. Mi
Dimensions 10 x 7 x 3 M.
Floor Level 2
Power Outlets 0
Columns 0
Windows 1
Natural Light? Yes
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No
Half Day Rental $900.00 USD
Full Day Rental $1600.00 USD
Evening Rental $900.00 USD
24 Hr. Hold Rental $900.00 USD

Amenities Available
Projection Equip.,WIFI Internet,Podium,Microphone,Air Conditioning,Sound System
L x W x H (Feet)17 x 9 x 3 Size (sqft.) 153 Banquet 5'/6 --/100 Crescent -- Classroom 70 Hollow Square -- U-Shape 40 Boardroom -- Convention --/-- Theater 120 Reception 40 Regist. Desk --
My Dinh

Details
Room Type General Meeting Room
Total Size 1646.9 Sq. Mi
Dimensions 17 x 9 x 3 M.
Floor Level 1
Power Outlets 0
Columns 0
Windows 2
Natural Light? Yes
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No
Half Day Rental $1200.00 USD
Full Day Rental $2000.00 USD
Evening Rental $1200.00 USD
24 Hr. Hold Rental $1200.00 USD

Amenities Available
Projection Equip.,WIFI Internet,Podium,Microphone,Air Conditioning,Sound System

Breakfast Information

Our modern style restaurant that offer a sumptuous buffet and expansive a la carte menu of Vietnamese and international dishes.Start at 6:00am to 10:30am


Meet the Team

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Awards & Accolades

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