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Local Attractions

Fort Steele Heritage Town, Golf (Cranbrook, Kimberley, Trickle Creek), Ski (Kimberley, Fernie), Splash Zone Waterslide, Wild Horse Theatre, The Canadian Museum of Rail Travel, Kimberley (The Bavarian City) Ski & Summer Resort, Sam Steele Days, Trout Hatchery, St Eugene Mission, Key City Theatre, Heritage Walking Tour, Elizabeth Lake Wildlife Sanctuary


Property Description

Conveniently located in the heart of Cranbrook, the Heritage Inn Hotel & Convention Centre offers the best in hotel service and accommodations. Whether you're here for business, leisure, or for a special event, the Heritage Inn Hotel & Convention Centre has everything you need for a relaxing and comfortable stay. Our full-service hotel offers a host of wonderful amenities, including: Complimentary Wi-Fi access (in-room and throughout the property), 24-hour front desk assistance, on-site restaurant and lounge, indoor pool and hot tub, fitness room, flexible meeting, convention & wedding facilities for up to 250 guests, catering services, room service and bagged lunches, and dog-friendly rooms. Visit the Heritage Inn Hotel & Convention Centre Cranbrook's page on Facebook to find out what is happening around the hotel.


Cancellation/ Refund policy

Policies / Expenses Cancellation: Individual Booking - 24 hr notice Group Booking - 30 days prior for confirmation and rooming list with deposit or credit card authorization Nightly Parking: Free Total Taxes: 16.39% Total Misc Fees: $0.00 USD (mandatory resort fees/taxes) GST: Goods and Services Tax: 5.00 GST % PST: Provincial Sales Tax: 8.00 PST % Resort/Hotel Fee: 3.00% (MRDT)


Airport & Shuttle Information

Cranbrook airport is 13.4 km away. Airport Shuttle? Sorry, no airport shuttle available.


Pet Friendly?

Yes! Pets are allowed. Dog Friendly - $10 additional charge per night to a maximum of $100.00 per stay plus applicable fees and taxes. Limited rooms available. "Dog Friendly Policy and Waiver" must be completed at the time of check in. Service dogs accompanying persons with disabilities are always welcome. Guests with registered service dogs do not have to pay the designated dog fee.


Details / Other Expenses
  • Check In: 4:00 PM Check Out: 11:00 AM Year of Last Renovation: 2008 Floors: 3 Rooms: 100 Corridors: All Rooms Have Interior Hallways Non Smoking Rooms: 84 Handicap Rooms: Suites: 3 Room Windows: Windows Do Open Cleaning Frequency: Daily Meeting Rooms: 7 View Spaces Meeting Space: 5658 sq. feet Banquet Space: Holds 250 people Dist. to Food/Bars: On-site Dist. to 24hr Restaurant: 0.3 Mi Dist. to Nearest Gym: On-site Lounge/Bar Hours: 11:30AM-12:00AM Pool Info: Indoor pool & hot tub Policies / Expenses Cancellation: Individual Booking - 24 hr notice Group Booking - 30 days prior for confirmation and rooming list with deposit or credit card authorization Nightly Parking: Free Total Taxes: 16.39% Total Misc Fees: $0.00 USD (mandatory resort fees/taxes) GST: Goods and Services Tax: 5.00 GST % PST: Provincial Sales Tax: 8.00 PST % Resort/Hotel Fee: 3.00% (MRDT)
Features
  • We have an indoor pool
  • Hotel has 100 rooms 3 floors in hotel 3 suites in hotel
  • Hotel has 7 meeting rooms
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Amenities / Features
  • Air conditioning
  • Central location
  • Credit card accepted: American Express
  • Electronic key card
  • Fitness and health center
  • Handicap accessible
  • Free WiFi Internet
  • Licensed bar
  • Pets allowed
  • Restaurant
  • Swimming pool - indoor
  • Telephone in all rooms
  • TV - Free Cable
  • Alarm clock
  • Conference facilities
  • Credit card accepted: Discover
  • Facilities for the disabled
  • Free local calls
  • Ice Maker
  • Ironing facilities
  • Non-smoking rooms
  • Private bathroom in room
  • Self controlled heating/cooling system
  • Tea and coffee making facilities
  • Telephone - Free local calls
  • Voicemail
  • ATM
  • Credit card accepted: Mastercard/Visa
  • Dinner available
  • Fax available
  • Hairdryer available
  • Internet - wireless
  • Jacuzzi
  • 24 hours opened
  • Radio in room
  • Shower
  • Telephone
  • Television

Internet

Complimentary in room and public area WiFi


Meeting Spaces
Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Crescent
Classroom
Hollow
Square
U-Shape
Boardroom
Convention
8'/10'
Theater
Reception
Regist.
Desk
L x W x H (Feet)29 x 35 x 11 Size (sqft.) 1080 Banquet 5'/6 86/-- Crescent -- Classroom 60 Hollow Square -- U-Shape -- Boardroom 30 Convention --/-- Theater 100 Reception -- Regist. Desk --
East Ballroom

Details
Room Type Ballroom Section
Total Size 1080 Sq. Mi
Dimensions 29 x 35 x 11 Ft.
Floor Level Ground Level
Power Outlets 5
Columns 0
Windows 0
Natural Light? No
Obstructions? No
Built In Screens? Yes
Built In Stage? No
Built In A/V? No

Amenities Available
Coffee/Tea Setup,Food/Beverage,Projection Equip.,TV/VCR/DVD,WIFI Internet,Podium,LAN Internet,Microphone,Teleconferencing,White Board,Video Conference,Flip Chart,Air Conditioning,Computer Rentals,Sound System
L x W x H (Feet)28 x 50 x 9 Size (sqft.) 1416 Banquet 5'/6 75/-- Crescent -- Classroom 65 Hollow Square -- U-Shape -- Boardroom 25 Convention --/-- Theater 80 Reception -- Regist. Desk --
Club Room

This room has it's own private washrooms.

Details
Room Type General Meeting Room
Total Size 1416 Sq. Mi
Dimensions 28 x 50 x 9 Ft.
Floor Level 1 Below Ground
Power Outlets 4
Columns 0
Windows 0
Natural Light? No
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No

Amenities Available
Coffee/Tea Setup,Food/Beverage,Projection Equip.,TV/VCR/DVD,WIFI Internet,Podium,LAN Internet,Microphone,Teleconferencing,White Board,Video Conference,Flip Chart,Air Conditioning,Computer Rentals,Sound System
L x W x H (Feet)15 x 17 x 8 Size (sqft.) 255 Banquet 5'/6 --/-- Crescent -- Classroom -- Hollow Square -- U-Shape -- Boardroom 8 Convention --/-- Theater 15 Reception -- Regist. Desk --
Discovery Room

This is our smallest meeting space which is great groups of 8 or less.

Details
Room Type Boardroom
Total Size 255 Sq. Mi
Dimensions 15 x 17 x 8 Ft.
Floor Level 3
Power Outlets 7
Columns 0
Windows 5
Natural Light? Yes
Obstructions? No
Built In Screens? No
Built In Stage? No
Built In A/V? No

Amenities Available
Coffee/Tea Setup,Food/Beverage,Projection Equip.,TV/VCR/DVD,WIFI Internet,Podium,LAN Internet,Microphone,Teleconferencing,White Board,Video Conference,Flip Chart,Air Conditioning,Computer Rentals,Sound System

Breakfast Information

On site restaurant with complete breakfast menu


Meet the Team

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Awards & Accolades

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