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Local Attractions

Cancun hotel zone.


Cancellation/ Refund policy

Policies / Expenses Cancellation: 30 days before arrive without charge. 29 days or less a 25% deposit will be taken. Nightly Parking: 0 Typical Group Deposit: 25% Total Taxes: 19.00% Total Misc Fees: $1.50 USD (mandatory resort fees/taxes) Occupancy Tax: 3.00% (ISH) VAT: Value Added Tax: 16.00 VAT % Inclusive (IVA)


Airport & Shuttle Information

8 minutes away from Cancun International Airport Local Shuttle Info: Taxis available to Airport


Pet Friendly?

Sorry, pets are not allowed.


Details / Other Expenses
  • Check In: 3:00 pm Check Out: 1:00 pm Year of Last Renovation: 2018 Floors: 4 Rooms: 183 Corridors: All Rooms Have Interior Hallways Non Smoking Rooms: 183 Handicap Rooms: 2 Rooms with 1 Bed: 83 Rooms with 2 Beds: 100 Suites: 6 Room Windows: Windows Don't Open Cleaning Frequency: Daily Meeting Rooms: 1 View Spaces Meeting Space: 1050 sq. feet Banquet Space: Holds 100 people Dist. to Food/Bars: 5.0 Mi Dist. to 24hr Restaurant: 6.2 Mi Dist. to Nearest Gym: 6.2 Mi Lounge/Bar Hours: 12:00 pm a 11:00 pm Pool Info: Swimming pool from 8:00 am to 10:00 pm. Ownership: Hoteles City Express Policies / Expenses Cancellation: 30 days before arrive without charge. 29 days or less a 25% deposit will be taken. Nightly Parking: 0 Typical Group Deposit: 25% Total Taxes: 19.00% Total Misc Fees: $1.50 USD (mandatory resort fees/taxes) Occupancy Tax: 3.00% (ISH) VAT: Value Added Tax: 16.00 VAT % Inclusive (IVA)
Features
  • With an outdoor pool!
  • Shuttle to airport available
  • Gym is on-site 183 rooms in hotel
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Amenities / Features
  • Air conditioning
  • Bus parking
  • Credit card accepted: Mastercard/Visa
  • Elevator
  • Generator for sleeping rooms
  • Handicap accessible
  • Internet - ethernet
  • Laundry facilities
  • 24 hours opened
  • Private garden grounds
  • Self controlled heating/cooling system
  • Telephone
  • Television
  • Airport Shuttle
  • Complimentary breakfast
  • Credit card accepted: American Express
  • Facilities for the disabled
  • Generator for public spaces
  • Ice Maker
  • Free WiFi Internet
  • Laundry valet service
  • Private bathroom in room
  • Restaurant
  • Swimming pool - outdoor
  • Telephone in all rooms
  • TV - Free Cable
  • Baggage storage facilities
  • Conference facilities
  • Electronic key card
  • Fitness and health center
  • Hairdryer available
  • Internet - wireless
  • Ironing facilities
  • Non-smoking rooms
  • Private car parking
  • Safe in rooms
  • Tea and coffee making facilities
  • Telephone - Free local calls

Internet

Free WiFi on common areas and room.


Meeting Spaces
Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Crescent
Classroom
Hollow
Square
U-Shape
Boardroom
Convention
8'/10'
Theater
Reception
Regist.
Desk
L x W x H (Feet)26 x 65 x 6 Size (sqft.) 1050 Banquet 5'/6 60/-- Crescent 61 Classroom 44 Hollow Square 40 U-Shape 30 Boardroom 25 Convention --/-- Theater 80 Reception 70 Regist. Desk --
Meeting Room

Details
Room Type Ballroom
Total Size 1050 Sq. Mi
Dimensions 26 x 65 x 6 Ft.
Floor Level Ground Level
Columns 0
Windows 4
Natural Light? Yes
Obstructions? No
Built In Screens? No
Built In Stage? Yes
Built In A/V? No

Amenities Available
Coffee/Tea Setup,Food/Beverage,Projection Equip.,TV/VCR/DVD,WIFI Internet,Podium,LAN Internet,Microphone,Teleconferencing,White Board,Video Conference,Flip Chart,Air Conditioning,Computer Rentals,Simultaneous Interpretation,Sound System

Breakfast Information

Complementary breakfast available from 6:30 am to 11:00 am.


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Awards & Accolades

Virtual Keyboard